Screaming Penguin - Source Does Matter

Mercury Test Director is the worst thing I have ever seen working in IT in 20 years.

I have no idea how much it costs in dollars, but in terms of frustration, morale, and man hours wasted on this piece of crap it is way too much.

I would rather write test plans in MicroSoft Word and maintain a spreadsheet of successes or failures. In the past 6 months that we've been forced to use it, everyone on our development team has been frustrated by it.

Sure, nobody likes testing software - we like to code, but the interface is so horrible that it wastes time. My favorite "feature" is when I type something in and want to edit it. I naturally hit - and instead of moving to the left of the previous word, I am taken to the previous test step.

And then of course, those of us who like to use vi are apt to hit . Nice - I just hit and wiped out everything I just worked on.

And can I highlight text and hit to make it bold? NOOOOOOO - I must constantly move my hand from my keyboard to my mouse to make this happen.

Why do we use Mercury where I work? Well, the concept was great - let's test new code before we push it out to production, but NOBODY who has to actually use it had an opportunity to test-drive it and all our complaints about it go unsupported.