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Yeah. You know, the thing

Yeah. You know, the thing that kills me about the service on that is you can't even pay extra for expedited service. A week with your computer down is just flat unacceptable. Either that, or Apple should have a loaner program (pull your drive, put it in a loaner and trade back when you get your machine back). Frankly I thought Dell's on-site service was silly (send a guy out to replace my keyboard rather than just fedexing me a new one), but at least they have same-day service. Seems like if the Genius Bar isn't a full-service shop, they should at least have a day-after-next-business-day service.

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